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Thank you for visiting The Biz. Please read the following terms and conditions carefully before using the web site. Your use of the The Biz web site is an agreement between you the user, and us the seller, that you will abide by the terms and conditions below. You may print, copy or view our web site for the sole purpose of ordering from us.
Pricing We make every effort to ensure the prices are correct. If for any reason either the price displayed on The Biz is wrong or the item is out of stock we will notify you. You will then be given the option of awaiting the arrival of the next shipment (we will advise you of a delivery date), choosing another item or having a full refund. Where an item is less expensive than advertised we will send the item and credit or refund the difference. All prices unless specified differently are in pounds sterling (GBP).
Delivery We endeavour to deliver on time, but we will not be held liable for any loss caused through late delivery. Overseas deliveries may be subject to local taxes, import duties or customs clearance charges, these costs must be borne by you. You are the importer of all goods and it is your responsibility to comply with all regulations and laws in your country relating to the importing of goods and the transferring of money. The Biz does not accept responsibility for items being delayed through customs / security checks / Royal Mail Postal Strikes or adverse weather conditions.
Copyright All material on this site is the property of The Biz and Dive and Ski Sports Ltd. including the design of the site, logo's, visual and audio clips, and are covered by Jersey and International law on copyright.
Links Links to other web sites are provided for your interest, these are outside our control and we are not responsible for there content. Please advise us if you find in appropriate material on these sites.
Privacy The information you supply us with when placing an order is used for processing that order, we will not pass on or sell any of that information to a third party. Delivery companies will be supplied with information, where the information supplied will only relate to the delivery of goods. We may monitor transactions to make our site more efficient.
Security
- We use 128 bit SSL encryption on our payment page to ensure that your credit card details are safe.
- When you go though to the payment page and enter your credit card details, the key or padlock icon in the bottom of your browser will appear locked or highlighted. You will also notice that the address of the web site will change from http://www.The.Biz to https://secure.The.Biz signifying that you are on a secure server.
- On browsers which allow you to change their appearance (also known as 'theming') the address bar or text may also change colour, or the key/padlock icon may look different or appear in a different place, but something should always appear to indicate you are on a secure page.
- We will never collect sensitive information about you without your explicit consent. The personal information which we hold will be held securely in accordance with our internal security policy and the law.
- We will never sell, trade or rent your personal details to other companies.
- All prices and carriage costs are in United Kingdom Pounds (GBP).
- We accept the following credit/debit cards: Visa, Delta, MasterCard, Solo, Switch, Maestro, Electron, Connect.
Ordering
Our Contract (a) Your Offer. When you place an order to purchase any products from us we will send you an email confirming receipt of your order and containing the details of your order (the “Receipt Message”). Your order represents an offer to us to purchase those products we confirm to you in the Receipt Message. If there is any discrepancy between the two you must let us know as soon as possible as the Receipt Message is absolute proof of the terms upon which you are offering to purchase the product from us. (b) Our Acceptance. Your offer (the terms of which are contained in the Receipt Message) will only be accepted by us when we send you email confirmation to you that we have dispatched the product(s) to you (the “Dispatch Confirmation Message”). Our acceptance will only occur at the time we send the Dispatch Confirmation Message to you. Only the products confirmed in a Dispatch Confirmation Message form the subject of our contract. Any products you offer to purchase, as confirmed in a Receipt Message, which are not included in a Dispatch Confirmation Message remain an offer by you to purchase those items which we may subsequently accept, in whole or in part, by sending you a further Dispatch Confirmation Message(s) as detailed in this clause. (c) Postage. We will charge you a reasonable charge for postage of your products. The estimate of this postage charge (as stated in the Receipt Message) is based upon your products being sent to you in either one or multiple packages. It is your responsibility to alert us before we accept your offer if you think the postage charge is excessive. If you have not informed us that you consider the estimate of postage charge to be excessive before we accept your offer you shall be deemed to consider it reasonable. Should your products be sent to you in more than one package the total postage charge may increase.
Returns In the unlikely event that you are unhappy with your purchase from The Biz you may return it up to 14 days from the date of purchase.
- Returned items must be in original packaging, unused and all price tags attached. Where you are withdrawing from your purchase and there is no error on our part, we will refund the cost of the items only. You will be responsible for the cost of returning items to us using a recorded delivery service which requires a proof of delivery.
- Items being returned for exchange the same conditions apply as above, however providing the value of the new purchase is the same or greater than the original purchase we will send the new items and cover the cost of postage.
- Items returned to us either faulty or wrongly delivered, we will refund the cost of postage.
- Christmas Returns: As we hope you will be doing some Christmas shopping with us, we have extended our returns dates over the festive season from the usual 14 days. Orders placed in December may be returned up to the 7th January.
- How to return your Items. Firstly, complete and send the returns form on the 'Returns' page. We will then send you an authorisation number, which must be clearly displayed on the outside of the package and sent back to us at the returns address we will supply you.
- We will not except any items returned for any reason without an authorisation number.
- For your protection we advise using a recorded delivery service that requires proof of delivery. Please note we will not accept items returned by hand.
General The Biz and Dive and Ski Sports Ltd will not be liable, or responsible for any direct or indirect loss, however caused arising from the use of this web site or the information provided on this web site. The buyer is responsible for making sure that the product purchased is suitable for the required use and that the buyer has sufficient skill to use the item ordered, in the manner that it was designed for and in the conditions that it was designed for. The Biz and Dive and Ski Sports Ltd will not be held responsible for any injury or death caused through misuse or inexperience.
Whilst The Biz and Dive and Ski Sports Ltd has taken reasonable precautions to minimise the risk of viruses and computer corruption, we will not accept liability for any damage caused to software, computers or computer equipment. In these terms and conditions, where reference is made to, ‘user’, ‘buyer’, ‘you’, ’your’, this will mean the person or persons visiting the site for what ever reason. The term, ‘seller’, ‘us’, ‘we’, ‘our’, means The Biz and Dive and Ski Sports Ltd. These terms and conditions are governed exclusively by the laws of Jersey and any disputes arising are submitted to the exclusive jurisdiction of the Royal Court of Jersey.While we have made every effort to display as accurately as possible the colors and/or graphics of our products that appear on the Site, we cannot guarantee that your monitor's display of any color and/or graphic will be accurate. The colors you see will depend on your monitor and may be different from the actual colors of our product. We will have no liability (whether for damages, return of merchandise for credit, or otherwise) as a result of any variances between the appearance of colors and/or graphics displayed on your monitor and on any finished product purchased by you.
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